KazPost – The National Postal Service of Kazakhstan and Its Tracking

KazPost: Connecting the Heart of Eurasia

 

In the vast and strategically located country of Kazakhstan, nestled in the heart of Eurasia, the national postal service, KazPost (Қазпошта), plays an indispensable role. As a national joint-stock company, KazPost is the sole postal operator in the Republic of Kazakhstan, responsible for providing universal postal services, facilitating communication, and supporting economic activity across this immense and diverse nation.

Beyond traditional mail delivery, KazPost has modernized to offer a wide range of financial, banking, and e-commerce services, adapting to the needs of a rapidly developing country and its integration into global trade routes.

 

A Modern Identity with Historical Roots

 

The history of postal communication in Kazakhstan can be traced back centuries, linked to the ancient Silk Road routes that traversed its territory. The modern postal service, however, gained its current structure and impetus after Kazakhstan’s independence from the Soviet Union.

• 1993: The national joint-stock company “Kazpost” was established, taking over the postal network and infrastructure of the former Soviet postal system within Kazakhstan.
• Modernization and Expansion: Since its establishment, KazPost has focused on modernizing its infrastructure, expanding its service offerings, and leveraging technology to meet contemporary demands. This includes investments in automated sorting centers, improved logistics, and digital services.
• Strategic Location: Kazakhstan’s unique geographical position as a bridge between Europe and Asia makes KazPost a key player in cross-border logistics, especially for parcels transiting between these major economic blocs.

Today, KazPost operates a widespread network of post offices, delivery points, and a growing fleet of vehicles to serve its population and facilitate international trade.

One World Express – Global Logistics Simplified and Its Tracking

Services Offered by KazPost

 

KazPost provides a diverse array of services, ranging from traditional postal functions to modern financial and e-commerce solutions:

• Mail Services (Domestic):
  • Standard Letter/Postcard: For everyday correspondence.
  • Registered Mail: For important documents requiring proof of mailing and delivery.
  • Express Mail: For faster delivery within Kazakhstan.
• Parcel Services (Domestic):
  • Standard Parcel: Economical delivery for packages nationwide.
  • Express Parcel: For time-sensitive domestic parcel delivery.
• International Mail and Parcels:
  • Standard International Mail/Parcel: For sending items globally.
  • EMS (Express Mail Service): Faster, trackable international delivery for documents and parcels.
  • KazPost is a crucial handler of international e-commerce parcels, particularly those originating from China.
• Financial Services:
  • Money Transfers: Domestic and international money order services.
  • Payment Services: Facilitating utility bill payments, tax payments, and other financial transactions.
  • Pension and Benefit Payments: A vital service for many citizens.
• E-commerce & Logistics:
  • Warehousing and Fulfillment: Solutions for online retailers.
  • Customs Brokerage: Assistance with customs clearance for international shipments.
  • Pickup Points: Expanding network of self-service parcel lockers and pick-up points.

 

Monitoring Your Shipment: Mastering KazPost Tracking

 

KazPost provides a tracking system that allows customers to monitor the progress of their domestic and international mail and parcels. The level of detail can vary, especially for international shipments that involve multiple postal operators.

 

How to Track Your KazPost Package:

 

1. Find Your KazPost Tracking Number:
   • Format:
     • Domestic: Often a 14-digit numeric code.
     • International: Typically a 13-character alphanumeric code, starting with two letters and ending with “KZ” (e.g., CP123456789KZ for international parcels, EE123456789KZ for EMS, RX123456789KZ for Registered Mail).
   • Where to find it:
     • Your shipping receipt from a KazPost office.
     • The shipping confirmation email/SMS from the sender or online retailer.
     • The shipping label itself.
2. Use the Official KazPost Website:
   • Go to www.kazpost.kz.
   • Look for the “Tracking” or “Отследить” (Otledit – Track) section, usually prominent on the homepage.
   • Enter your tracking number into the designated field.
   • Click “Track.” The website usually provides tracking in both Kazakh and Russian, and often English.
3. Utilize Third-Party Tracking Sites (Highly Recommended for International):
   • For international shipments, especially those from or to Kazakhstan, using universal tracking sites is often very effective as they integrate with both KazPost and numerous other postal services worldwide.
   • Popular options include: 17TRACK, AfterShip, ParcelsApp, PKGE.net, etc. These sites can provide a more seamless view of your package’s journey, particularly during international transit where tracking might transition between carriers.

 

Decoding KazPost Tracking Statuses:

 

KazPost tracking updates detail the journey through its network and international exchange points.

• “Принято от отправителя” (Accepted from sender): The item has been accepted at the initial KazPost office.
• “Прибыло в СЦ” (Arrived at Sorting Center): The item has reached a sorting facility.
• “Покинуло СЦ” (Departed from Sorting Center): The item has left a sorting facility.
• “Прибыло в место международного обмена” (Arrived at International Exchange Office): For international items, it has reached the exchange point in the origin country before export.
• “Экспорт” (Export): The item has left the country of origin.
• “Импорт” (Import): The item has arrived in the destination country (Kazakhstan for inbound shipments).
• “Таможенное оформление” (Customs Clearance): The item is undergoing customs processing.
• “Прибыло в отделение доставки” (Arrived at Delivery Office): The item has reached the post office responsible for final delivery.
• “Ожидает адресата в отделении” (Awaiting recipient at delivery office): The item is ready for pickup at the post office.
• “Неудачная попытка вручения” (Unsuccessful delivery attempt): Delivery was attempted but failed (e.g., recipient not available).
• “Вручено адресату” (Handed over to recipient): The item has been successfully delivered.

Important Considerations for KazPost Tracking:

• Language Barrier: While the official website often offers English, some very specific or granular statuses might appear in Kazakh or Russian. Universal tracking sites often provide clearer translations.
• Customs Delays: International shipments are always subject to customs clearance, which can sometimes cause delays.
• Transit Times: Given Kazakhstan’s vastness, domestic transit times can sometimes be longer than in smaller countries. International transit times depend on the origin/destination and service type.

 

The Connector of the Steppe and Beyond

 

KazPost is an indispensable service for the people and businesses of Kazakhstan, bridging immense distances and connecting the nation to the global postal network. Its ongoing modernization efforts and robust tracking capabilities ensure that it continues to play a vital role in facilitating communication, commerce, and financial services throughout the heart of Eurasia.